Mobile Money: MTN Drops Very Important Message For Their MoMo Subscribers -Details
The National Communications Authority (NCA) has extended a lifeline to mobile subscribers whose services have been restricted as a result of failure to re-register their SIM cards.
It is still possible to register that SIM card and have access to all services, including MoMo wallets. If users register their SIM cards with their Ghana Cards, this would be made feasible.
The Chief Executive of the Chamber of Telecommunications stated in an interview with JoyNews that “for the roughly 7 million people whose mobile money will be affected, what has happened is – if you restore, you will get access to it.
You will be able to access it if you restore. If you don’t restore, the Bank of Ghana has instructed the EMIs that manage mobile money to reserve the funds so that you can go pick them up with the appropriate documentation.
“However, the NCA has done well in that there is no time frame for this; as a result, the NCA may decide that two days from now, I will delink, remove, and you will lose access. You can only do it by registering and getting a Ghana Card.
However, if the NCA determines after a week that they’re going to stop this window they’ve provided, it will prohibit you indefinitely. You won’t have your phone number.
Due to a failure to re-register, at least nine million SIM cards are unable to place or receive calls, send text messages, or conduct financial transactions.
This is in compliance with a National Communications Authority (NCA) directive.
Ursula Owusu-Ekuful, the minister of communications, declared that all mobile SIM cards will be reregistered starting on October 1, 2021.
Due to issues with SIM card users, the exercise’s initial six-month duration was repeatedly extended, with the final due date being set for May 31.
While banned subscribers without a Ghana Card won’t be able to make calls or send texts, Dr. Ashigbey claims that when the cards become available to them, they will be able to reach the registering short code *404#.
The 400 would also be operational since “you will also be able to check whether you are registered. So that you can recover your number with all of its history when you return with your Ghana Card, he continued.
Numerous mobile network users have flocked to various Kumasi telecommunications service centers in a last-ditch effort to get their lines back.